Orders are normally despatched either same day or next working day and shipped by courier. Order to delivery typically takes up to 5 working days and may depend upon where you live. Most deliveries are made within 2 working days.
We use different courier services according to the size and weight of the total order and where possible we will pass on either your email address or phone number for tracking purposes. The courier can then update you directly. Some couriers will send SMS updates if a mobile number has been provided.
If you would prefer us not to give out this contact information please let us know when you have placed your order using the comments box at the checkout.
As it's such a challenge to predict third party delivery rates due to the different permutations of parcel weight and size, we've tried to keep it simple. UK orders up to £35.00 are charged at a flat £4.95. Orders over £35 are delivered Free of Charge.
These charges are subject to review from time to time and we will keep looking around for the best delivery deals. Updated prices will be applied when you order.
Delivery is now available to selected European destinations. Rates vary according to specific country and cover parcels up to a weight of 20kg. Free delivery is not available for overseas parcels.
If you have a specific need, for example larger quantities over 20kg or to a destination not currently covered, please contact us directly at firstname.lastname@example.org for a bespoke quote.
Please note we cannot be held responsible for failed delivery due to incorrect information being entered, if the recipient isn't home or if the parcel is delayed through no fault of our own.